From a young age, I worked alongside my dad, at my uncle’s upholstery shop, as a fast-food cashier, parts manager, and construction project manager. But it wasn’t until I became a service advisor that I found my true calling: sales.

With strong work ethic, good manners, and a positive attitude, I discovered how easily I could connect with people. Clients appreciated my help, whether I was selling car repairs, managing projects, or simply making their day easier.

In 2018, the company I worked for provided sales training that changed my perspective. My trainer showed me that sales is about people and processes—not just charisma. I learned to use psychology and emotional intelligence to guide customers toward the best decisions for them. The keys were a strong philosophy, mastering the process, and being genuinely interested in people—plus good old-fashioned hard work.